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Choose a conversational voice experience when the listener's questions should shape what happens next. Choose an approved recorded narration when the project needs a fixed performance. The broader Eleven Realtime rollout makes this an immediate planning question for creators, but an appealing voice still needs a clear purpose, accurate material and a review process.
What changed in the rollout
ElevenLabs' November 2, 2026 changelog says Eleven Realtime is available to every ElevenAgents workspace, completing its gradual rollout. The options are Eleven Realtime v1 Mini and v1 Max. Its October 20 introduction describes these as speech-to-speech voice-agent models.
This is availability within ElevenLabs. It does not establish that these models are offered in Tong. The useful creative question is whether the project calls for a conversation that adapts to a listener or a finished audio asset that an editor can approve word for word.
Decide what the listener should be able to do
Imagine a fictional gallery guide. A visitor might ask about an artwork's materials, request a shorter explanation or change the subject. That differs from a trailer narration whose wording and timing must stay consistent with the picture. Neither format replaces the need for an approved creative brief.
Write the intended audience, the task and the boundaries before choosing a voice. For the guide, the goal could be to answer a small set of artwork questions using supplied notes. It should not invent an artist's history when the notes do not contain it. This is a planning example, not a deployed experience or a test result.
Make a one-page conversation brief
List the facts the voice may use, the language or languages required, the desired tone and the appropriate answer length. Include an opening line and a plain response for questions outside the supplied material. Distinguish approved facts from stylistic suggestions so the voice's personality does not quietly become a source of information.